|2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
| excellent service thank you
...Karine Cheong LY
|A speedy delivery and very good service. MyTub kept me updated at all times.
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
|1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
|We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed.
|Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
|My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service.
|Excellent service really helpful with issues and put the customer first
...Mr kevin duddy