Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Received thank you albeit longer than expected. ...Keith Foster
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Good straightforward efficient service ...Arwel Jones
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Excellent service and good communication. ...Dr Andrew Dodd
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ...Iain Rose
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Delivered on time, good value, I recommend Mytub Ltd ...mark waits
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated. ...Peter Hughes
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed. ...Mr David John Fallon
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Looks good, arrived when you said. Thanks ...Terry
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