|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
|Excellent service and price
|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|THANK YOU , ORDER ARRIVED SAFE AND SOUND.
... mrs e bowers
|Good communications and service.
|excellent price and speed of service. very impressed
|Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer
|Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
|Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended.
...MR RAYMOND C CLARKE