|The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|order completed as stated many thanks
|Very efficient service. Thank you.
|The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.
|Excellent professional service,I was always kept in touch-keep it up
...Mr J Hoare
|An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
|Good service. Arrived as ordered.
|No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date.
...Grant S Campbell