|We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|Once again, goods delivered speedily and on the specified day.
|Was delivered at the time discussed.
|Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.
|First Class service and very helpful all delivered on time as promised
|Perfect and prompt service.
|All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
|Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
|Fast delivery and excellent comunication thankyou.