We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Item delivered as communicated, cheapest price i could find and good customer service.
...Hardeep Panesar
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.
...Raymond Hancock
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very satisfactory service. thank you very much
...george baker
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Good service and part delivered on time
...Malcolm Hieron
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excellent price and speed of service. very impressed
...THOMAS SOUTH
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Very good service
Easy to follow site, good communication re order status
...neil l stewart
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So pleased to have this obsolete part delivered quickly. Great service.
...Katharine Adamson
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub.
...James Evans
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench
...Daniel Bench
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£
£14.99 
