|Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub .
|Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know.
|Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th
|ordered goods and had them within two less than two days very good
...Mrs Sheila Givens
|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
|Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging.
|Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub
|good communications, very helpfull
would use again.