|No problems at all, kept me informed and delivered when you promised
|Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
...Bob Cuthbertson www.esp.co.uk
|Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
|Competitive prices, good communication though delivery time was longer than initially expected.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
|Great service, thank you
...j m budny
|International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
|Regular updates on the progress of my order, arrived when planned, great service!
|The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet.
...Mr M J Doodson