exellent service fantastic value needed bath panel and was cheapest around delivered on time , recommend mytub to all *****5 star service***** ...thomas fraser
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Very prompt delivery. Well done
...Mrs I Kinchin
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
...ken wilson
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...a f plumbing and heating
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Absolutely brilliant service from start to completion. We received our order in record time and the price was great aswell. We will definately use Mytub again and will tell our othre vendors to use them as well. Great job ...Joel Grant - ACL Engineering Ltd
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Great suppliers, keep you informed of progress, use them all the time. ...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ...Richard Weeks - Atkins Ltd
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again. ...M Roberts
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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