Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
...John Cruickshank
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend
...Dermot Heron
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Very prompt and efficient service
...Geoffrey Bloodworth
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Great service ,thank you.
...Vsevolod Loktyukhov
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Hi
Sink arrived this morning as you promised.
Thank you.
Yours faithfully
Simon Moncaster
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
Clevedon
Bristol
...Simon Moncaster
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excellent service. My order arrrived next day.
...Selwyn Dyson
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Pleased with service, would use again , value for money.
...Mrs Norah Powell
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships
...G Reynolds
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you.
...Bruce Mountain
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£
£14.99 
