|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
|control knobs arrived on time in good order.
...John Lawrence Millar
|Could be a quicker delivery time.
...Coherent Scotland Ltd
|The services and shopping experience with MyTub from ordering to
delivery were 1st class
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Excellent service, very efficient
|wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.
...Christine A McCready
|Prompt, efficient and cost efficient service and products
...G D Hudson
|Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
|Excellent service as always.
...mrs c cannon