|Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
|Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.
They are made to order and can take up to 6 weeks – my ‘find’ was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock – so that’s when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email – others would have dragged their feet.
Most of all the ‘mrs’ thinks I’m a star – brownie points for me…..which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues
|Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.
|Just what I was looking for and a quick delivery.
|Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor.
|Right part delivered promptly. good service
|I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over Â£25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
|Great product, good communication and delivered on time - what more could you ask for