Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
|
Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
|
Unit received as described, within time frame stated. ...Iain Carson
|
Extremely pleased with service, good communication and quick delivery. Thank you! ...Patricia Peace
|
Great product, great communications, fast delivery, many thanks! ...Lucy Perretta
|
Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Order arrived at 1.05, many thanks for your help. ...Michael Jones
|
Very quick delivery, good price. Happy! ...angus fairbairn
|
Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others. ...Gary Mallinson
|