|order received at 0815 Friday 220113 thank you
...mr peter cappellini
|1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
|Found ordering easy, the delivery was as set out on the respective mail so all in all a good service
|arrived in two days no complaints
|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
|Thank you for the immediate response. Goods received as expected.
|RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
|Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again.
...Scolton Country Cottages
|Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again