|Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks
|I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again.
|First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
|Special order part received as promised. Well done will use you again.
L j newman plumbing and heating
...L J Newman
|Very pleased with the service, price and quick delivery.
|Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
|We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
|Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer
|good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend