|Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
|Goods delivered two days early.
And as precisely ordered.
|Spares for Baxi boiler arrived safely in good time.
|Excellent service, thanks
...E DRIDGE Boatbuilders
|Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you.
|A really efficient service locating a hard to find component. Good communications and fast delivery.
|The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you for the refund.
I will continue to use My Tub.