|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|many thanks for my filter received on schedule,
...Roger Vernon Bird
|delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
------------- ------------------------- ------------- ------------
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
|Brilliant service...and best of all excellent price!
Would thoroughly recommend!
|Superb service, thank you
|recieved with thanks
|Exxcellent price and fast delivery
|Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
|Thanx for your help, good price, got what I asked for and accurate delivery date.
|Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks
...Steve OShea Harefield Manor