I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.
...Ventilation Centre Ltd
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Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
...fiona atkinson
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The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey
...David Anstey
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Good service. Arrived as ordered.
...Aylesbury House
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it.
...Don Thomson
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
...Bob Begley
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Good Price and good advice quick post 10 out of 10 thank you
...Anthony J Moore
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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£
£4.43 
