While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
|
Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
|
I could ask for no more !
Thank you ...MIKE DEVAS
|
Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
|
Another hassle free purchase. Thank you. ...Jennifer Adams
|
Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
|
Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you. ...andrew Long
|
Product arrived as predicted and in order. Many thanks ...Stewart J Muir
|
Great service, before, during and after sale. ...Preston Trevor Farrington
|
Item sent quickly and with good packaging, thank you. ...c. dunkley
|