No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB ...David Buxton
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
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Very good service ...Bowman
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Ordered easily and delivered as advertised. All good ...Paul Lincoln - OPS London Ltd
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Really impressed with the service and speedy dispatch of order! ...Gina L. Mason
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One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family. ...Mr Ike Phiakkou
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Very good service and a great price on a difficult to source product ...Mark Pountney
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