|Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
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Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
|arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|quality product at a great price
|Item arrived earlier than expected. Easy to fit.
...CLM Fleet Managment PLC
|Superb next day delivery, just waiting for one more item from MyTub.
|Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
...Peter J Sclater
|very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done.
...david j copeland
|Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
|Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent.