First Class! ...Mrs A Emmett
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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Item delivered as communicated, cheapest price i could find and good customer service. ...Hardeep Panesar
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you. ...Mr I Wilkinson
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon. ...Simon Hook
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Order arrived a day earlier than expected, which was a bonus. Vendor delivered exactly as promised. I’ll use this supplier again.
The only criticism is that the package 3 small tubes came in a box used to supply paper, full of shredded paper! ...Rory McGuire
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Great Service
Goods arrived next day and were exactly what I wanted ...Paul Horsburgh
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