While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Fab service and thank you very much indeed ...Mrs A R HumeSmith
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Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford. ...William Peter Radford
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
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Product arrived as predicted and in order. Many thanks ...Stewart J Muir
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Products received on time as projected. ...DIESEL TECHNICAL CONSULTANC
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris ...Debra Morris
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Excellent service, will use you again
Thank you
Delme Laugharne ...Mr J D Laugharne
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...Rachel Littlejohn
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Excellent service. Thank you so much ...Helen Murray
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