We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
...MARK GILBERT
|
Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.
...BRIAN CHAPPELL
|
Excellent service all round, very helpful on the phone in sorting out the order.
...EDWARD
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
|
I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
|
Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
|
Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
|
Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!!
...Dennis Underwood
|
Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou
...Paul Sercombe
|
£
£4.43 
