Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
...Jay Jeffery
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excellent service
...SANGSTER ELECTRICAL
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Superb service, thank you
...Anthony Grant
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!
...Mike Cheal
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow
...George Hunter
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good product, many thanks
...Quality Hotel St Albans
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous
...Peter Rush
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Goods as described and delivered as promised. Excellent service.
...William Paul Down
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£
£116.35 
