I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Excellent and speedy service.
Thank you.
...A Farrell
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Brilliant service at a reasonable price!
...Stuart Perren
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
...Vivienne Forsyth
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An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette
...Jennette Bradbury
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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Would be happy to use again and recommend to colleagues.
...Alec Pearson
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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Service was excellent, thank you.
...david stock
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£
£238.69 
