|Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
------------- ------------------------- ------------------------
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
|items received with in 2 days brilliant service!
|Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
|Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
|Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
|Very happy with the service thank you.
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
|review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
|My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
|exellent service fantastic value needed bath panel and was cheapest around delivered on time , recommend mytub to all *****5 star service*****