The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
...Hugh Kelly
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Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
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Prompt and efficient service, just what you want. Will be happy to recommend to others.
...Colin Newlyn
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
...George Carmichael - Turner and Price Ltd
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Very quick delivery, good price. Happy!
...angus fairbairn
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excellent service. Part fitted and working , happy customer
...KOOLFORCE
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.
...Lee Wilson
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Effective and efficient service from start to finish regarding the product required.
...Peter Hampton - Hampton construction
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.
...michael shearing
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£
£74.43 
