|The loo seat arrived on time and has been wrapped as a Christmas present !. As the contents wont be properly checked till Christmas Day I hope that in the unlikely event there is a problem, therell be no problem with your terms and conditions, which I confess to not having read properly.
|thank you for your prompt and efficient service
|Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
...Scott Combustion Ltd
|got the parts picked up thanks for your prompt service
|Delivered as promised - goods exactly as advertised - unbeatable price
...Mr R Nisbet
|Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.
|I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
...Mr K. Chapman
|Good service, goods arrived on time.
...Richard G Naden
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.