I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...Roland Hill
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
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Really please with the service I received. ...Southwood Mechanical Ltd
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR ...IQBAL ASGHAR
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great service and prompt delivery. ...Joan Sterritt
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Very good and prompt, using special delivery. ...Robert Millington
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Good service. Completely satisfied. ...Peter Ellis
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you ...Sally Allan
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Product arrived on day stated in order update e-mail. Thanks. ...Graham Russell
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