|ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
|Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
|Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|pleased with goods .delivered quick would shop again with my tub
|very efficient, thanks.
|Good price & quality, but delivery quite slow.
|The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason
|I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
|Order now completed satisfactorily. Thank you for your service.