|Excellent service with good communication throughout.
|Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item.
|Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
|Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy.
...Vicky Vincent - La Porchetta Ricarton
|VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
|Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my Â£155 order. Faultless service and delighted to send this feedback
|Great service and value
|Service was excellent, thank you.
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Thank you order arrived when you said it would. Brilliant