HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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Just what I was looking for and a quick delivery. ...Norman Scott
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...J SHEPHERD
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again. ...MRS SANDRA WEBB
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend ...Mrs Cheryl Smith
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delivery took a little longer than I had hoped ...Peter Lowe
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Excellent product and service. Very good price and fast delivery. ...Andrew Weedon
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Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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