The usual prompt response, keen price, and excellent delivery service with very helpful driver.
...Ms S E Ellis
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton
...bernard egerton
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.
...Dharmesh Bhatt
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like
...G
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price.
...Thomas Decombo
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication.
...John Pearce
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£
£7.60 
