long del date given but goods did arrive on date due now fitted thanks for your efficient service ...Mr Tinus Buitendam
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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no issues - ...KEN ROBERTS - HOYA LENS UK LTD
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks. ...A.C.A.S. Engineering
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tanks for all, I received to day and is ok.
...aquarius srl
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Everything as described, and provided helpful updates on delivery date. ...Andrew Dey
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...Harrogate Glass Company
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