My order was delivered promptly and correctly. I am delighted with the service! ...Jenny
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Efficient service and fast delivery - Thank you. ...Robert Gardner
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Superb service, thank you
...Anthony Grant
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Dear "mytub":
I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
Thank you.
Regards,
Agustina ...Agustina Ivana Bubich
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation. ...Grahame Arnold
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Wonderfully efficient. Thank you. ...Mr Robin Hooper - Tar Hinton Farms Ltd
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