the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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I found this to be a very fast and efficient service and will definitely use you again int he future. ...Mrs Syliva Simmonds
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thank you for your prompt and efficient service ...Nick Murphy
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Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you. ...Graham Owen
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Excellent service and delivered with no damage and on time - definitely use mytub again! ...Joanne Hewitt
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Very pleased with the service received and the prices which were less for the same product ordered a year before from another website. The original delivery had some damage to the packaging of the wc resulting in some minor scratches to the pan. A replacement was dispatched and received within days. Impressive. The missing flush button came from the manufacturer which took a little longer. I would definitely recommend this company. ...Carol Nayler
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Thank you order arrived when you said it would. Brilliant
Thanks
...lizbeth williamson
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What an excellent service! ...Linda Bladon
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Kept up to date with progress of order throughout and very competitive price plus great service. ...Richard Forder
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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