| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
|Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service.
...Mrs Irene V Turner
|Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.
|I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks
|Friendly and helpful staff. Parcel arrived on time as promised IPP
|Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given.
|Great service always willing and able to help
...Hilux Electrical Services
|Very pleased with the service, price and quick delivery.
|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
|I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help