|Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You
...Mike Walton Property Maintenance
|An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
|Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all.
|In time. In budget. Many thanks.
|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
|Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.
|Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
...Mr David John Fallon
|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
|ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.