|A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done .
...Mr G. Hales-Phillips
|good communication on time delivery
|The service provided was good and the staff who was dealing with my order was very helpfull.
|Great service, item was a good price and delivered quickly.
Also very good communication.
...Pcb technical solutions
|more than pleased with service kept me up to date all the way, would not hesitate to shop again
|I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
|Delivery date changed a few times at short notice, but always kept informed.
|I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
|The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
|Great service, parts arrived on time and they were correct, thank you.
...david jude - david jude