Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
...Julie Lloyd
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post
...Mrs J A Soper
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again.
...Westco Partnership Ltd
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry.
...Paul Russell
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Good service keen price
...MDLamb
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Great price and delivered when promised
Can’t be better than that
...Bob
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Very good service, prompt delivery.
...Caverhill Cottages
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Excellent communication, very quick delivery. Very happy to recommend and would use again.
...Janice Cleland
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
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£
£7.60 
