We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Good website and very good prices and quick delivery
...MJElliott Plumbing
|
Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you.
...Christine Sutton
|
Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
|
Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
Mim Gamble
...Heat Plant Services Ltd
|
Excellent service, prompt delivery
...John Carley
|
Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you.
...Paul Cartwrig
|
Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.
...David Townend
|
The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition.
...Environmental Heating Sol ltd
|
Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
|
£
£7.60 
