Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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Dear Sirs,
I have now received my order thank you. I did not receive on the day I was originally told it would arrive and did not receive any call to advise me. It was only when I contacted you after 4pm as I was notified due to there not being enough drivers I would not get it. I was then told it would come the next day. When I advised I could not take the order due to work commitments I was asked if i could collect it. I thought this was a bit inconsiderate when I had taken a day off and sat in all day wasting an entire day for nothing. When I asked if it could be delivered Monday as I had a pre booked holiday I was assured it would be with me first thing and it was. I am totally happy with the item and if the delivery had gone to plan on the original day I would be singing your pra ...Joanne Lewis
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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ordered goods and had them within two less than two days very good ...Mrs Sheila Givens
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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I cant speak highly enough of the service Ive received from Christine at MyTub this week. Christine went out of her way to source the part I needed and kept me informed by telephone to let me know when I would receive it.
I would highly recommend MyTub.
thank you
...donna
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Very good. Thank you. Will use again. ...Olga Frame
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