|Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
|Service was good and I was kept informed of delivery updates.
...Mr. David Duke -
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
|It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|EXCELLENT SERVICE, WOULD USE YOU AGAIN.
|Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm.
|The order was delivered in order. Thank you for your cooperation.