Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.
|Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.
|Though probably not your fault but your suppliers I have always found Daikin to be crap at everything they do, delivery time was past a joke order 7 dec receive 9 jan.
|Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF
...Alan Franklin - Banner Property Franklin Ltd
|Fantastic Jeanette, - great service and I will be happy to say so
|I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well.
|Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.
|Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.