|Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
|Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien
|I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious
...Mrs P Keys
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
|first class service thank you
|Parts arrived on time and in good condition. Thanks.
|Thank you I received my order Monday 31 October as notified.
I hope thiis lasts longer than the original bracket which broke a week out of guarantee. I think there must have been a fault and the chrome must have covered up the fault in the casting.
Thanks again for excellent service.
|order came on date informed this was a very quick delivery will use this supplier again.
|ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill