|Good website- easy to use. Fast delivery. Product as described and good value. Thanks
|Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
|Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh ,
...Mrs P Marsh
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
...Mrs Daphne Payne
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
|excellent price, good quality and rapid delivery. Would recommend this site to everyone.
...Hugh Pidgeon - East Riding Leisure Haltemprice
|100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required.
|good value for money service
|Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.