Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Good products and good service.
...Bruce Bennett
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick
...Richard Kite
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation
...maysan alnufoury
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item.
...Robert MacGregor
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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Excellent service and very good communication.
...Jette Bramby-Gunary
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I AM VERY PLEASED WITH MY ORDER AND WOULD USE YOU AGAIN
...Joyce Farrington
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing.
...Praba Kugathasan
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£
£599.34 
