The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !
...Len Burton
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again.
...Anthony Lelli - Swalcliffe park school
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!
...C. EVANS
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.
...Thomas Walford
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
...Rachel Littlejohn
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
...Mark Hawkins
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.
...Rick Boelens
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Product was exactly as described and dispatched speedily. Thanks
...Margaret McGlashan
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£
£599.34 
