|Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.
...Mr LDJ Clark
|Thank you for your prompt service. Will certainly use you again.
|Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error.
...Mr P J Webb
|Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price.
|Quick service. Good value for money. Would recommend.
|Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
|superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
|order arrived on time and very good service
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin