Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
...Anne Drysdale
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Order was recieved on time, as per specification and in excellent condition! Well done!
...A Prokopchuk
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Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
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Very quick delivery and extremely happy with the part and service !
...David Bingham
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very happy with product that arrived on time
...Foxhaven Design Ltd
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf.
...Gillian Wolf
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Very helpful quick service will use again and recommend to friends. Thankyou
...Julie Page
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again.
...Scolton Country Cottages
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Good value, quick service
...Stuart Ainslie
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£
£599.34 
